How does Try Before You Buy work?
1. You can try a full-size Woke Up Like This Foundation risk-free, just pay shipping upfront. Take the PowerMatch quiz to find your recommended shade. Once you receive your perfect match, you have 14 days to love it or leave it. You will not be charged for the foundation unless you decide to keep it.
2. Love it? Keep it for $44. Not your perfect match? Just send it back within 14 days of delivery and you'll only be charged the original shipping cost.
At the time you place your order, you will see a pending transaction on your account for $44 (plus tax if applicable). This is just a pre-authorization hold to validate your form of payment, not a charge. It will drop off your statement in 14 days if you return the foundation. If you decide to keep the foundation (and we’re so confident in our formula, we think you will), the hold will become a charge and you will be charged the full $44 price at the end of the 14-day period.
3. Returned foundations are donated to Project Beauty Share, a non-profit organization committed to providing makeup and hygiene products to women in need, in an effort to help increase confidence and promote a positive self-image.
How much of the product am I allowed to use?
This full-sized foundation is all yours for 14-days. Treat it as part of your normal routine and use as much as you need to get a feel for the foundation and decide if it’s a match or not.
How does payment work?
When you place your order, we will pre-authorize your card for $44 to validate it (Don’t worry, in case you decide to return your foundation the pre-authorization amount will drop off your card). We will charge your card $44 after 14 days if you decide to keep your foundation.
What if I didn’t get the right shade?
If you know right away that you’ll need a different shade, let us know. Exchanges are free & easy. Just text our pros at (385)244-4530 or call them at (855)558-7570 and they’ll help you find your perfect match. Second time’s a charm.
Our pros are available to chat from 9am-9pm Eastern Time, Monday-Friday. You can also email us at [email protected] if you have any questions.
When does my 14-day Try Before You Buy period start?
Your Try Before You Buy period begins on the day of delivery. You’ll have 14 days from then to try it out and love it or leave it.
How long will it take for my foundation to arrive?
Orders usually ship within one business day. U.S. orders can expect delivery within 4 business days. So plan your 14-day trial accordingly!
How do I make a return or exchange?
Returns & exchanges are free and easy.
Need to exchange? Text our pros at (385)244-4530 or call them at (855)558-7570 and they’ll help you find a better match. Second time’s a charm.
Just want to return? Head to https://www.ilmakiage.com/return, print out the prepaid return label and ship it with the foundation. Returns must be initiated within 14 days of delivery.
Is the foundation new?
Yes, we exclusively send brand new, full-sized foundations through the Try Before You Buy program.
Is this a subscription?
No, this is a one-time delivery, and you’ll only be charged for the foundation if you decide to keep it. Try Before You Buy is a one-time only promotion!
Can I use a coupon or promo code on Try Before You Buy orders?
No, currently Try Before You Buy orders are not eligible to be combined with any other offer.
Is Try Before You Buy available outside the U.S.?
No. Currently only U.S. orders are eligible for our Try Before You Buy program.
What happens to the returned foundations?
Returned foundations are donated to Project Beauty Share, a non-profit organization committed to providing makeup and hygiene products to women in need, in an effort to help increase confidence and promote a positive self-image.